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求助！更新win11后有时卡死，之后黑屏一下才恢复 看全部

笔记本从win10更新到win11之后，有时（尤其是b站网页端看视频和直播时）出现突然卡死约10~20秒，随后黑屏约2秒，然后恢复，此时系统自带的夜间模式会消失；前些天分别进行如下尝试均未能解决问题：重启，进一步更新windows系统，卸载重装AMD驱动和AMD software:adrenalin edition，禁用其他可能的高占用应用和服务项，在CMD运行sfc /scannow（结果无任何问题）
今天还查看了与问题发生时间相近的AMD日志（位于C:\Users\用户名\AppData\Local\AMD\CN），然后发现自己看不懂（求助deepseek未果）
不知道有没有大佬能帮忙解决这个问题
感谢


以防大佬需要，把上面提到的日志贴在下面：
  1. 2025-07-02::21:01:42::283        GetEligibleDriverDetailsSize                      :58                  Get eligible drivers Size started---------------------

  3. 2025-07-02::21:01:42::290        ADDL::getURLVersionJSON                           :2357        DEBUG        No Server Ip found

  5. 2025-07-02::21:01:42::292        ADDL::getURLVersionJSON                           :2368        DEBUG        No Servertype found

  7. 2025-07-02::21:01:42::293        ADDL::isVersionCompatible                         :751         DEBUG        Inside local version.json parser

  9. 2025-07-02::21:01:42::293        ADDL::isVersionCompatible                         :951         DEBUG        Downloading a file from server: . Download destination: C:\Users\
  10. ***** Failed to write previous message. Failbit = 1 Badbit = 1
  11. 2025-07-02::21:01:42::295        ADDL::isVersionCompatible                         :1156        DEBUG         addl version : 1.000000  --- dll has 1.000000

  13. 2025-07-02::21:01:42::297        ADDL::validateInput                               :225         DEBUG         common library version  is compatible

  15. 2025-07-02::21:01:42::297        ADDL::fillBuildInfoDetails                        :130         DEBUG        Entered fillBuildInfo function to get the system and build details

  17. 2025-07-02::21:01:42::297        GetEligibleDriverDetailsSize                      :78          DEBUG        BuildInfo details : is_consumer - 1, is_workstation - 0, is_win10 - 1, is_win7 - 0, is_legacy_eligible - 0,   isIcafe - 0, isFalcon - 0

  19. 2025-07-02::21:01:42::298        GetEligibleDriverDetailsSize                      :101         DEBUG        System has ASIC 164C C1 2013 1D72 - 1 0

  21. 2025-07-02::21:01:42::299        GetEligibleDriverDetailsSize                      :355                 INSIDE CONSUMER

  23. 2025-07-02::21:01:42::300        ADDL::ParseJSONfile                               :385         DEBUG        file under checking C:\Users\
  24. ***** Failed to write previous message. Failbit = 1 Badbit = 1
  25. 2025-07-02::21:01:42::300        ADDL::checkDownloadAccelaratorEligibility         :2522        DEBUG        Download Acceleration is eligible since the physical disk is an SSD and the CPU core count is >= 4

  27. 2025-07-02::21:01:42::592        ADDL::updateDriverInfo                            :575         DEBUG        Deviceidcheck---success

  29. 2025-07-02::21:01:42::592        ADDL::updateDriverInfo                            :578         DEBUG        consumer assigned recognised

  31. 2025-07-02::21:01:42::592        ADDL::constructDeploymentAcceleratorPatchURL      :661         DEBUG        No serverIp is found

  33. 2025-07-02::21:01:42::600        ADDL::checkHeaderResponseCode                     :623         DEBUG        hconnet - /drivers/installer/Patch/amd-software-adrenalin-edition-25.5.1-2741944E-7EE45B87.exe

  35. 2025-07-02::21:01:42::984        getNewComponentsDetailsJsonURL                    :35          DEBUG        No Server Ip found

  37. 2025-07-02::21:01:42::984        getNewComponentsDetailsJsonURL                    :43          DEBUG        No Servertype found

  39. 2025-07-02::21:01:42::986        performNewComponentsJsonDownload                  :2210        DEBUG        Successfully waited for new data

  41. 2025-07-02::21:01:42::987        getNewComponentsDetailsJsonURL                    :35          DEBUG        No Server Ip found

  43. 2025-07-02::21:01:42::987        getNewComponentsDetailsJsonURL                    :43          DEBUG        No Servertype found

  45. 2025-07-02::21:01:42::987        ADDL::checkURLFormat                              :74          DEBUG        No serverIp is found

  47. 2025-07-02::21:01:42::987        ADDL::downloadFileFromInternetIfUpdateAvaliable   :1777        DEBUG        hconnet - /drivers/installer/json/NewComponents.json

  49. 2025-07-02::21:01:42::987        ADDL::downloadFileFromInternetIfUpdateAvaliable   :1787        DEBUG        Setting INTERNET_OPTION_RECEIVE_TIMEOUT to 90000 milliseconds: Result = 1 0

  51. 2025-07-02::21:01:42::987        ADDL::downloadFileFromInternetIfUpdateAvaliable   :1791        DEBUG        Setting INTERNET_OPTION_SEND_TIMEOUT to 30000 milliseconds: Result = 1 0

  53. 2025-07-02::21:01:42::987        ADDL::downloadFileFromInternetIfUpdateAvaliable   :1793        DEBUG        Setting INTERNET_OPTION_RECEIVE_TIMEOUT to 30000 milliseconds: Result = 1 0

  55. 2025-07-02::21:01:43::591        ADDL::downloadFileFromInternetIfUpdateAvaliable   :1830        DEBUG        Filesize of NewComponents.json is 25745. Modified 2025-06-23 14:12:14.000 UTC

  57. 2025-07-02::21:01:43::592        ADDL::downloadFileFromInternetIfUpdateAvaliable   :1866        DEBUG        Filesize of NewComponents.json is 25745. Modified 2025-06-23 14:12:14.000 UTC

  59. 2025-07-02::21:01:43::592        ADDL::downloadFileFromInternetIfUpdateAvaliable   :1870        DEBUG        Cached file up to date

  61. 2025-07-02::21:01:43::597        IsSmartBlurAvailable                              :2414        ERROR        An exception was thrown when checking for SB. Message: <unspecified file>(120): expected value

  63. 2025-07-02::21:01:44::671        getNewComponentsDetailsJsonURL                    :35          DEBUG        No Server Ip found

  65. 2025-07-02::21:01:44::671        getNewComponentsDetailsJsonURL                    :43          DEBUG        No Servertype found

  67. 2025-07-02::21:01:44::672        IsSmartBlurAvailable                              :2414        ERROR        An exception was thrown when checking for SB. Message: <unspecified file>(120): expected value

  69. 2025-07-02::21:01:45::013        ADDL::constructDeploymentAcceleratorPatchURL      :719                 No deployment accelerated build found for amd-software-adrenalin-edition-25.5.1-2741944E-7EE45B87.exe. Status code returned: 404

  71. 2025-07-02::21:01:45::013        ADDL::updateDriverInfo                            :615         DEBUG        DEVICE 164C-C1 is  eligible for driver to 23.19.23.01-250306a-415346C-AMD-Software-Adrenalin-Edition

  73. 2025-07-02::21:01:45::013        ADDL::fillDriverInfoDetails                       :283         DEBUG        Successfully downloaded the JSON file

  75. 2025-07-02::21:01:45::013        GetEligibleDriverDetailsSize                      :494         DEBUG        Get eligible drivers size function ended

  77. 2025-07-02::21:01:45::013        GetEligibleDriverDetails                          :536         DEBUG        Get eligible drivers started

  79. 2025-07-02::21:01:45::013        GetEligibleDriverDetails                          :546         DEBUG        Get eligible drivers function ended

  81. 2025-07-02::21:02:09::713        GetEligibleDriverDetailsSize                      :58                  Get eligible drivers Size started---------------------

  83. 2025-07-02::21:02:09::717        ADDL::getURLVersionJSON                           :2357        DEBUG        No Server Ip found

  85. 2025-07-02::21:02:09::718        ADDL::getURLVersionJSON                           :2368        DEBUG        No Servertype found

  87. 2025-07-02::21:02:09::719        ADDL::validateInput                               :217         DEBUG         created the directoryC:\Users\
  88. ***** Failed to write previous message. Failbit = 1 Badbit = 1
  89. 2025-07-02::21:02:09::719        ADDL::isVersionCompatible                         :751         DEBUG        Inside local version.json parser

  91. 2025-07-02::21:02:09::719        ADDL::isVersionCompatible                         :951         DEBUG        Downloading a file from server: . Download destination: C:\Users\
  92. ***** Failed to write previous message. Failbit = 1 Badbit = 1
  93. 2025-07-02::21:02:09::719        ADDL::checkURLFormat                              :74          DEBUG        No serverIp is found

  95. 2025-07-02::21:02:09::719        ADDL::downloadFileFromInternet                    :1533        DEBUG        Downloading a file from server: drivers.amd.com. Download destination: C:\Users\
  96. ***** Failed to write previous message. Failbit = 1 Badbit = 1
  97. 2025-07-02::21:02:09::720        downloadFileFromInternetIMPL                      :1415        DEBUG        Setting INTERNET_OPTION_RECEIVE_TIMEOUT to 90000 milliseconds: Result = 1 0

  99. 2025-07-02::21:02:09::720        downloadFileFromInternetIMPL                      :1419        DEBUG        Setting INTERNET_OPTION_SEND_TIMEOUT to 30000 milliseconds: Result = 1 0

  101. 2025-07-02::21:02:09::720        downloadFileFromInternetIMPL                      :1421        DEBUG        Setting INTERNET_OPTION_RECEIVE_TIMEOUT to 30000 milliseconds: Result = 1 0

  103. 2025-07-02::21:02:10::054        downloadFileFromInternetIMPL                      :1503        DEBUG        Completed download. Total bytes downloaded: 3048

  105. 2025-07-02::21:02:10::070        ADDL::isVersionCompatible                         :1156        DEBUG         addl version : 1.000000  --- dll has 1.000000

  107. 2025-07-02::21:02:10::070        ADDL::validateInput                               :225         DEBUG         common library version  is compatible

  109. 2025-07-02::21:02:10::070        ADDL::fillBuildInfoDetails                        :130         DEBUG        Entered fillBuildInfo function to get the system and build details

  111. 2025-07-02::21:02:10::070        GetEligibleDriverDetailsSize                      :78          DEBUG        BuildInfo details : is_consumer - 1, is_workstation - 0, is_win10 - 1, is_win7 - 0, is_legacy_eligible - 0,   isIcafe - 0, isFalcon - 0

  113. 2025-07-02::21:02:10::072        GetEligibleDriverDetailsSize                      :101         DEBUG        System has ASIC 164C C1 2013 1D72 - 1 0

  115. 2025-07-02::21:02:10::072        GetEligibleDriverDetailsSize                      :355                 INSIDE CONSUMER

  117. 2025-07-02::21:02:10::073        ADDL::ParseJSONfile                               :385         DEBUG        file under checking C:\Users\
  118. ***** Failed to write previous message. Failbit = 1 Badbit = 1
  119. 2025-07-02::21:02:10::293        ADDL::updateDriverInfo                            :575         DEBUG        Deviceidcheck---success

  121. 2025-07-02::21:02:10::293        ADDL::updateDriverInfo                            :578         DEBUG        consumer assigned recognised

  123. 2025-07-02::21:02:10::293        ADDL::constructDeploymentAcceleratorPatchURL      :661         DEBUG        No serverIp is found

  125. 2025-07-02::21:02:10::293        ADDL::checkHeaderResponseCode                     :623         DEBUG        hconnet - /drivers/installer/Patch/amd-software-adrenalin-edition-25.5.1-2741944E-7EE45B87.exe

  127. 2025-07-02::21:02:11::848        ADDL::constructDeploymentAcceleratorPatchURL      :719                 No deployment accelerated build found for amd-software-adrenalin-edition-25.5.1-2741944E-7EE45B87.exe. Status code returned: 404

  129. 2025-07-02::21:02:11::848        ADDL::updateDriverInfo                            :615         DEBUG        DEVICE 164C-C1 is  eligible for driver to 23.19.23.01-250306a-415346C-AMD-Software-Adrenalin-Edition

  131. 2025-07-02::21:02:11::849        ADDL::fillDriverInfoDetails                       :283         DEBUG        Successfully downloaded the JSON file

  133. 2025-07-02::21:02:11::849        GetEligibleDriverDetailsSize                      :494         DEBUG        Get eligible drivers size function ended

  135. 2025-07-02::21:02:11::849        GetEligibleDriverDetails                          :536         DEBUG        Get eligible drivers started

  137. 2025-07-02::21:02:11::849        GetEligibleDriverDetails                          :546         DEBUG        Get eligible drivers function ended


  • 沙发 小樱
  • 2025/7/3 18:58
问题描述看起来是供电不足掉驱动，看看系统日志里面有没有类似的
显卡方面供电不足主要存在画面定格30秒，然后黑屏掉驱动自动恢复问题
应用程序事件id 1
NVIDIA OpenGL Driver
A TDR has been detected.
The application must close.
Error code: 7
  • 板凳 MLROSA
  • 2025/9/13 19:03
本帖最后由 MLROSA 于 2025/9/13 19:08 编辑


感谢小樱大佬的提示，在大d老师的“指导”下走了很多弯路，也算在8月初基本解决该问题，一直到现在9月初都没出现问题
现在把我的处理过程（去除deepseek瞎写的弯路）贴一下，把帖子完结掉

在事件管理器中，能够找到该时间节点发生了“事件1000，Application Error”，出错应用程序名称为radeonsoftware.exe
经查找，可发现每个这样的错误之前都有如下警告发生：
屏幕截图 2025-07-05 143639.png
随后进入组件服务中查找APPID为 {15C20B67-12E7-4BB6-92BB-7AFF07997402} 的条目，即“PerAppRuntimeBroker”

打开属性>安全>启动和激活权限，点击“编辑...” ，随后弹出如下提示框，点击“确定”后，提示如下并无法编辑
新建画布1.png
于是，尝试编辑注册表权限——
  1. 计算机\HKEY_CLASSES_ROOT\AppID\{15c20b67-12e7-4bb6-92bb-7aff07997402}
最终结果为
新建画布00.jpg
大d老师还曾让我修改此处和Ole处的注册表值
新建画布1.jpg
时间久远，我已经忘了这是有效、无效还是副作用，总之我现在的这两个值如下：（无论如何修改前切记备份注册表）
LaunchPermission
  1. 01 00 14 80 f4 00 00 00
  2. 04 01 00 00 14 00 00 00
  3. 34 00 00 00 02 00 20 00
  4. 01 00 00 00 11 00 14 00
  5. 04 00 00 00 01 01 00 00
  6. 00 00 00 10 00 10 00 00
  7. 00 00 00 00 02 00 c0 00
  8. 08 00 00 00 00 00 18 00
  9. 0b 00 00 00 01 02 00 00
  10. 00 00 00 0f 02 00 00 00
  11. 01 00 00 00 00 00 14 00
  12. 0b 00 00 00 01 01 00 00
  13. 00 00 00 01 00 00 00 00
  14. 00 00 14 00 1f 00 00 00
  15. 01 01 00 00 00 00 00 05
  16. 12 00 00 00 00 00 14 00
  17. 0b 00 00 00 01 01 00 00
  18. 00 00 00 05 13 00 00 00
  19. 00 00 24 00 0b 00 00 00
  20. 01 05 00 00 00 00 00 05
  21. 15 00 00 00 b0 79 e1 42
  22. 41 70 ff f3 78 ba 6a 00
  23. e9 03 00 00 00 00 18 00
  24. 1f 00 00 00 01 02 00 00
  25. 00 00 00 05 20 00 00 00
  26. 20 02 00 00 00 00 14 00
  27. 0b 00 00 00 01 01 00 00
  28. 00 00 00 05 04 00 00 00
  29. 00 00 14 00 0b 00 00 00
  30. 01 01 00 00 00 00 00 05
  31. 06 00 00 00 01 02 00 00
  32. 00 00 00 05 20 00 00 00
  33. 20 02 00 00 01 02 00 00
  34. 00 00 00 05 20 00 00 00
  35. 20 02 00 00

DefaultLaunchPermission
  1. 01 00 04 80 5c 00 00 00
  2. 6c 00 00 00 00 00 00 00
  3. 14 00 00 00 02 00 48 00
  4. 03 00 00 00 00 00 18 00
  5. 1f 00 00 00 01 02 00 00
  6. 00 00 00 05 20 00 00 00
  7. 20 02 00 00 00 00 14 00
  8. 1f 00 00 00 01 01 00 00
  9. 00 00 00 05 04 00 00 00
  10. 00 00 14 00 1f 00 00 00
  11. 01 01 00 00 00 00 00 05
  12. 12 00 00 00 01 02 00 00
  13. 00 00 00 05 20 00 00 00
  14. 20 02 00 00 01 02 00 00
  15. 00 00 00 05 20 00 00 00
  16. 20 02 00 00
处理完前置后（可能还要用安全模式启动），编辑权限
新建画布123.jpg
Everyone、ALL APPLICATION PACKAGES、LOCAL SERVICE、<登录账户>、INTERACTIVE、SERVICE的权限为本地启动和本地激活
SYSTEM、Administrators(DESKTOP-▇▇▇▇▇▇▇▇\Administrators)为本地启动、远程启动、本地激活、远程激活
并在32位视图的组件服务中同样编辑上述权限
重启电脑后，应该就解决了



解决完{15C20B67-12E7-4BB6-92BB-7AFF07997402}的问题后，又遭遇数次突然笔记本突然断电、黑屏、自动重启
新建画布12.jpg
在此之前有信息提示：
  1. 已枚举高级配置和电源接口热区域 \_SB.TZ0。            
  2. _PSV = 0K            
  3. _TC1 = 1            
  4. _TC2 = 5            
  5. _TSP = 10000ms            
  6. _AC0 = 0K            
  7. _AC1 = 0K            
  8. _AC2 = 0K            
  9. _AC3 = 0K            
  10. _AC4 = 0K            
  11. _AC5 = 0K            
  12. _AC6 = 0K            
  13. _AC7 = 0K            
  14. _AC8 = 0K            
  15. _AC9 = 0K            
  16. _CRT = 381K            
  17. _HOT = 379K            
  18. 最低限制 = 0            
  19. _CR3 = 0K
最终解决方法为安装 NoteBook FanControl






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